{"id":6300,"date":"2025-04-06T07:00:03","date_gmt":"2025-04-05T22:00:03","guid":{"rendered":"https:\/\/www.ginza-bc.co.jp\/selection\/?p=6300"},"modified":"2025-03-04T18:36:36","modified_gmt":"2025-03-04T09:36:36","slug":"kpi-kgi","status":"publish","type":"post","link":"https:\/\/www.ginza-bc.co.jp\/selection\/kpi-kgi\/","title":{"rendered":"KPI\u30fbKGI\u3068\u306f\uff1f"},"content":{"rendered":"<p>\u30d3\u30b8\u30cd\u30b9\u7528\u8a9e\u306e\u4e2d\u306b\u306f\u3001\u4e00\u5ea6\u805e\u3044\u305f\u3060\u3051\u3067\u306f\u610f\u5473\u306e\u5206\u304b\u3089\u306a\u3044\u3082\u306e\u304c\u6570\u591a\u304f\u5b58\u5728\u3057\u307e\u3059\u3002KPI\u3084KGI\u3068\u3044\u3063\u305f\u8a00\u8449\u3082\u3088\u304f\u8033\u306b\u3059\u308b\u8a00\u8449\u3067\u3059\u304c\u3001\u679c\u305f\u3057\u3066\u3001\u305d\u306e\u610f\u5473\u3092\u3057\u3063\u304b\u308a\u7406\u89e3\u3057\u305f\u3046\u3048\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u73fe\u5834\u3067\u4f7f\u7528\u3067\u304d\u3066\u3044\u308b\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001KPI\u3084KGI\u306e\u6b63\u3057\u3044\u4f7f\u3044\u65b9\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u304a\u4f1d\u3048\u3057\u307e\u3059\u3002<\/p>\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#KPI\">KPI\u3068\u306f\uff1f<\/a><ul><li><a href=\"#KGI\">KGI\u3068\u306f\uff1f<\/a><\/li><\/ul><\/li><li><a href=\"#KPI_KGI\">KPI \u3068KGI\u306e\u9055\u3044<\/a><\/li><li><a href=\"#KPIKGI\">KPI\u3068KGI\u306b\u95a2\u9023\u3059\u308b\u4ed6\u306e\u7528\u8a9e<\/a><ul><li><a href=\"#OKR\">OKR\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#KSF\">KSF\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#CSF\">CSF\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#ROI\">ROI\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#PDCA\">PDCA\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#SMART\">SMART\u3068\u306f\uff1f<\/a><\/li><\/ul><\/li><li><a href=\"#i\">\u307e\u3068\u3081<\/a><\/li><\/ul><\/div>\n<h2><span id=\"KPI\">KPI\u3068\u306f\uff1f<\/span><\/h2>\n<p>KPI\u306fKey Performance Indicator\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002\u4f01\u696d\u3084\u7d44\u7e54\u304c\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u3001\u9032\u6357\u72b6\u6cc1\u3084\u6210\u679c\u3092\u6570\u5024\u5316\u3057\u3066\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u6307\u6a19\u3068\u3057\u3066\u4f7f\u308f\u308c\u308b\u3082\u306e\u3067\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u7d44\u7e54\u6226\u7565\u3084\u696d\u52d9\u304c\u8a08\u753b\u901a\u308a\u306b\u9032\u3093\u3067\u3044\u308b\u304b\u3092\u5ba2\u89b3\u7684\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u8ecc\u9053\u4fee\u6b63\u3092\u884c\u3046\u305f\u3081\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u3053\u306eKPI\u306f\u3001\u4f01\u696d\u306e\u7d4c\u55b6\u6226\u7565\u306b\u57fa\u3065\u3044\u3066\u8a2d\u5b9a\u3055\u308c\u308b\u3053\u3068\u304b\u3089\u3001\u696d\u754c\u3084\u4e8b\u696d\u5185\u5bb9\u306b\u3088\u3063\u3066\u3069\u306e\u3088\u3046\u306a\u30c7\u30fc\u30bf\u3092KPI\u3068\u3057\u3066\u4f7f\u3046\u304b\u306f\u7570\u306a\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u55b6\u696d\u90e8\u9580\u3067\u3042\u308c\u3070\u58f2\u4e0a\u3084\u6210\u7d04\u4ef6\u6570\u304cKPI\u6307\u6a19\u3068\u3057\u3066\u4f7f\u308f\u308c\u307e\u3059\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u3060\u3068\u5e83\u544a\u306e\u30af\u30ea\u30c3\u30af\u7387\u3084\u9867\u5ba2\u7372\u5f97\u5358\u4fa1\u306a\u3069\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u90e8\u9580\u3067\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u5bfe\u5fdc\u6642\u9593\u306a\u3069\u304cKPI\u3068\u3057\u3066\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>KPI\u3092\u4e0a\u624b\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5b9a\u671f\u7684\u306a\u30c1\u30a7\u30c3\u30af\u4f53\u5236\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u6570\u5024\u5909\u5316\u3092\u8ffd\u8de1\u3057\u3001\u76ee\u6a19\u9054\u6210\u306e\u9032\u6357\u3092\u78ba\u8a8d\u3057\u306a\u304c\u3089\u8a08\u753b\u306e\u898b\u76f4\u3057\u3084\u6226\u7565\u306e\u8abf\u6574\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001KPI\u306e\u7d50\u679c\u3092\u30c1\u30fc\u30e0\u5168\u4f53\u3067\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u5171\u901a\u306e\u76ee\u6a19\u306b\u5411\u3051\u305f\u610f\u8b58\u3092\u9ad8\u3081\u3001\u7d44\u7e54\u5168\u4f53\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u5411\u4e0a\u306b\u3064\u306a\u3052\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<p>\u6ce8\u610f\u70b9\u3068\u3057\u3066\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u5834\u5408\u306b\u306f\u9069\u5207\u304b\u3064\u73fe\u5b9f\u7684\u306a\u6307\u6a19\u3092\u9078\u3076\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u904e\u5270\u306b\u591a\u304f\u306e\u6307\u6a19\u3092\u8a2d\u3051\u3066\u3057\u307e\u3046\u3068\u3001\u7ba1\u7406\u304c\u7169\u96d1\u306b\u306a\u308a\u672c\u6765\u306e\u76ee\u7684\u3092\u898b\u5931\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u9006\u306b\u62bd\u8c61\u7684\u3059\u304e\u308b\u6307\u6a19\u3067\u306f\u3001\u5177\u4f53\u7684\u306a\u6210\u679c\u3092\u6e2c\u5b9a\u3057\u306b\u304f\u304f\u306a\u308a\u3001\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u305f\u9069\u5207\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u53d6\u308a\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3><span id=\"KGI\">KGI\u3068\u306f\uff1f<\/span><\/h3>\n<p>KGI\u3068\u306fKey Goal Indicator\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u300c\u91cd\u8981\u76ee\u6a19\u9054\u6210\u6307\u6a19\u300d\u3068\u8a33\u3055\u308c\u3066\u3044\u307e\u3059\u3002KGI\u306f\u4f01\u696d\u3084\u7d44\u7e54\u304c\u6700\u7d42\u7684\u306b\u9054\u6210\u3059\u3079\u304d\u30b4\u30fc\u30eb\u3092\u5b9a\u91cf\u7684\u306b\u6e2c\u308b\u6307\u6a19\u3067\u3042\u308a\u3001\u4f01\u696d\u306e\u30d3\u30b8\u30e7\u30f3\u3084\u6226\u7565\u76ee\u6a19\u3068\u76f4\u7d50\u3059\u308b\u305f\u3081\u3001\u4e8b\u696d\u6210\u529f\u306e\u6700\u3082\u91cd\u8981\u306a\u57fa\u6e96\u3068\u306a\u308a\u307e\u3059\u3002<br \/>\nKGI\u3067\u306f\u5177\u4f53\u7684\u306a\u6570\u5024\u3084\u671f\u9650\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u7279\u5fb4\u3068\u3055\u308c\u3066\u304a\u308a\u3001\u5177\u4f53\u7684\u306b\u306f\u3001\u300c\u58f2\u4e0a\u9ad8\u3092\u5e74\u9593\u3067\u3007\u3007\u5104\u5186\u9054\u6210\u3059\u308b\u300d\u300c\u9867\u5ba2\u6570\u3092\u4e00\u5e74\u4ee5\u5185\u306b\u3007\u4e07\u4eba\u306b\u5897\u3084\u3059\u300d\u300c\u5229\u76ca\u7387\u3092\u3007\u3007%\u307e\u3067\u5411\u4e0a\u3055\u305b\u308b\u300d\u3068\u3044\u3063\u305f\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<h2><span id=\"KPI_KGI\">KPI \u3068KGI\u306e\u9055\u3044<\/span><\/h2>\n<p>\u65e5\u672c\u8a9e\u3067\u306f\u4f3c\u305f\u5370\u8c61\u306eKPI\u3068KGI\u3067\u3059\u304c\u3001\u4e21\u8005\u306f\u5bc6\u63a5\u306b\u95a2\u9023\u3057\u3064\u3064\u3082\u3001\u5185\u5bb9\u306f\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002<br \/>\nKPI\u3068KGI\u306e\u9055\u3044\u306f\u305d\u308c\u305e\u308c\u306e\u5f79\u5272\u3084\u76ee\u7684\u306b\u3042\u308a\u307e\u3059\u3002KGI\u306f\u4f01\u696d\u3084\u7d44\u7e54\u304c\u6700\u7d42\u7684\u306b\u9054\u6210\u3059\u3079\u304d\u30b4\u30fc\u30eb\u3092\u6570\u5024\u5316\u3057\u305f\u6307\u6a19\u3067\u3042\u308a\u5168\u4f53\u306e\u76ee\u6a19\u3092\u793a\u3057\u307e\u3059\u304c\u3001KPI\u306fKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u9032\u6357\u72b6\u6cc1\u3092\u6e2c\u5b9a\u3059\u308b\u6307\u6a19\u3067\u3042\u308a\u3001\u30d7\u30ed\u30bb\u30b9\u7ba1\u7406\u306b\u3088\u304f\u7528\u3044\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u4f01\u696d\u304c\u5e74\u9593\u58f2\u4e0a1\u5104\u5186\u3092\u9054\u6210\u3059\u308b\u3053\u3068\u3092\u76ee\u6a19\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u305f\u5834\u5408\u3001\u3053\u306e\u58f2\u4e0a1\u5104\u5186\u3068\u3044\u3046\u6570\u5024\u304cKGI\u3068\u306a\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u65bd\u7b56\u3092\u884c\u3044\u3001\u3069\u306e\u3088\u3046\u306a\u9032\u6357\u3092\u305f\u3069\u3063\u3066\u3044\u308b\u306e\u304b\u3092\u628a\u63e1\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u305d\u3053\u3067\u8a2d\u5b9a\u3055\u308c\u308b\u306e\u304cKPI\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u6708\u9593\u58f2\u4e0a900\u4e07\u5186\u306e\u9054\u6210\u3001\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u6570\u306e\u5897\u52a0\u3001\u5e83\u544a\u306e\u30af\u30ea\u30c3\u30af\u7387\u306e\u5411\u4e0a\u306a\u3069\u304cKPI\u3068\u3057\u3066\u8a2d\u5b9a\u3055\u308c\u308b\u3053\u3068\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u7c21\u5358\u306b\u8a00\u3048\u3070\u3001KGI\u304c\u300c\u30b4\u30fc\u30eb\u305d\u306e\u3082\u306e\u300d\u3092\u793a\u3059\u306e\u306b\u5bfe\u3057\u3001KPI\u306f\u300c\u30b4\u30fc\u30eb\u306b\u5230\u9054\u3059\u308b\u305f\u3081\u306e\u9032\u6357\u3092\u6e2c\u308b\u624b\u6bb5\u300d\u3067\u3059\u3002<\/p>\n<h2><span id=\"KPIKGI\">KPI\u3068KGI\u306b\u95a2\u9023\u3059\u308b\u4ed6\u306e\u7528\u8a9e<\/span><\/h2>\n<p>KGI\u3084KPI\u306b\u95a2\u9023\u3059\u308b\u7528\u8a9e\u306b\u306f\u3001\u300cOKR\u300d\u300cKSF\u300d\u300cCSF\u300d\u300cROI\u300d\u300cPDCA\u300d\u300cSMART\u300d\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u3001\u3059\u3079\u3066\u7d44\u7e54\u306e\u76ee\u6a19\u8a2d\u5b9a\u3084\u696d\u7e3e\u8a55\u4fa1\u3092\u3088\u308a\u52b9\u679c\u7684\u306b\u3059\u308b\u305f\u3081\u306b\u7528\u3044\u3089\u308c\u308b\u3082\u306e\u3067\u3059\u306e\u3067\u3001\u77e5\u3063\u3066\u304a\u3044\u3066\u640d\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<h3><span id=\"OKR\">OKR\u3068\u306f\uff1f<\/span><\/h3>\n<p>OKR\u306fObjectives and Key Results\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u76ee\u6a19\u3068\u4e3b\u8981\u6210\u679c\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002\u7d44\u7e54\u3084\u30c1\u30fc\u30e0\u304c\u9054\u6210\u3059\u3079\u304d\u76ee\u6a19(Objectives)\u3092\u660e\u78ba\u306b\u3057\u3001\u305d\u308c\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306e\u4e3b\u8981\u306a\u6210\u679c(Key Results)\u3092\u8a2d\u5b9a\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002\u975e\u5e38\u306bKGI\u3068\u4f3c\u3066\u3044\u307e\u3059\u304c\u3001OKR\u306f\u3088\u308a\u30c1\u30e3\u30ec\u30f3\u30b8\u30f3\u30b0\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u3066\u77ed\u671f\u9593\u3067\u306e\u6210\u9577\u3092\u4fc3\u3059\u70b9\u304c\u7279\u5fb4\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001OKR\u306f\u7d44\u7e54\u5168\u4f53\u306e\u76ee\u6a19\u3068\u500b\u4eba\u306e\u76ee\u6a19\u3092\u9023\u643a\u3055\u305b\u308b\u3053\u3068\u3092\u91cd\u8996\u3057\u3066\u3044\u308b\u70b9\u304cKGI\u3068\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3><span id=\"KSF\">KSF\u3068\u306f\uff1f<\/span><\/h3>\n<p>KSF\u306fKey Success Factor\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u91cd\u8981\u6210\u529f\u8981\u56e0\u300d\u3068\u7ffb\u8a33\u3055\u308c\u307e\u3059\u3002\u4f01\u696d\u3084\u7d44\u7e54\u304c\u76ee\u6a19\u3092\u9054\u6210\u3057\u3001\u6210\u529f\u3092\u53ce\u3081\u308b\u305f\u3081\u306b\u7279\u306b\u91cd\u8981\u3068\u306a\u308b\u8981\u7d20\u3092\u6307\u3057\u307e\u3059\u304c\u3001KSF\u3067\u306f\u4e8b\u696d\u306e\u6210\u9577\u3084\u7af6\u4e89\u512a\u4f4d\u6027\u3092\u78ba\u7acb\u3059\u308b\u305f\u3081\u3001\u5358\u306b\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u305d\u306e\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u9375\u3068\u306a\u308b\u8981\u56e0\u3092\u7279\u5b9a\u3057\u3001\u6226\u7565\u7684\u306b\u7ba1\u7406\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001KSF\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u5168\u4f53\u304c\u6210\u529f\u3078\u306e\u9053\u7b4b\u3092\u7406\u89e3\u3057\u305f\u3046\u3048\u3067\u9069\u5207\u306a\u884c\u52d5\u3092\u3068\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070IT\u4f01\u696d\u306e\u5834\u5408\u3001\u300c\u6280\u8853\u9769\u65b0\u306e\u30b9\u30d4\u30fc\u30c9\u300d\u3084\u300c\u512a\u79c0\u306a\u4eba\u6750\u306e\u78ba\u4fdd\u300d\u304c\u6210\u529f\u3092\u5de6\u53f3\u3059\u308b\u8981\u7d20\u3068\u306a\u308a\u5f97\u307e\u3059\u3057\u3001\u5c0f\u58f2\u696d\u3067\u306f\u300c\u5546\u54c1\u306e\u54c1\u63c3\u3048\u300d\u3084\u300c\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u300d\u306a\u3069\u304c\u4e8b\u696d\u6210\u9577\u306b\u5927\u304d\u304f\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3><span id=\"CSF\">CSF\u3068\u306f\uff1f<\/span><\/h3>\n<p>CSF\u306fCritical Success Factor\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u91cd\u8981\u6210\u529f\u8981\u56e0\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002KGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u7279\u306b\u91cd\u8981\u306a\u8981\u7d20\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306e\u6982\u5ff5\u3067\u3042\u308a\u3001\u305f\u3068\u3048\u3070\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092KGI\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u305f\u5834\u5408\u3001\u305d\u306e\u305f\u3081\u306eCSF\u3068\u3057\u3066\u300c\u8fc5\u901f\u306a\u9867\u5ba2\u5bfe\u5fdc\u300d\u300c\u9ad8\u54c1\u8cea\u306a\u88fd\u54c1\u63d0\u4f9b\u300d\u306a\u3069\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<h3><span id=\"ROI\">ROI\u3068\u306f\uff1f<\/span><\/h3>\n<p>ROI\u3068\u306fReturn on Investment\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u6295\u8cc7\u5bfe\u52b9\u679c\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002\u4f01\u696d\u304cKGI\u3084KPI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u884c\u3046\u65bd\u7b56\u306e\u6210\u679c\u3092\u3001\u6295\u8cc7\u306b\u5bfe\u3057\u3069\u308c\u3060\u3051\u306e\u5229\u76ca\u3092\u751f\u3093\u3060\u304b\u3068\u3044\u3046\u89b3\u70b9\u304b\u3089\u8a55\u4fa1\u3059\u308b\u6307\u6a19\u306e\u3053\u3068\u3067\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u306b\u304b\u3051\u305f\u8cbb\u7528\u3068\u3001\u305d\u308c\u306b\u3088\u3063\u3066\u5f97\u3089\u308c\u305f\u5229\u76ca\u3092\u6bd4\u8f03\u3059\u308b\u3053\u3068\u3067\u3001\u3069\u306e\u65bd\u7b56\u304c\u52b9\u679c\u7684\u3067\u3042\u3063\u305f\u304b\u3092\u5206\u6790\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3><span id=\"PDCA\">PDCA\u3068\u306f\uff1f<\/span><\/h3>\n<p>PDCA\u306f\u300cPlan(\u8a08\u753b)\u3001Do(\u5b9f\u884c)\u3001Check(\u8a55\u4fa1)\u3001Act(\u6539\u5584)\u300d\u306e\u30b5\u30a4\u30af\u30eb\u3092\u8868\u3059\u6982\u5ff5\u3067\u3001KPI\u306e\u904b\u7528\u306b\u304a\u3044\u3066\u7279\u306b\u91cd\u8981\u3068\u3055\u308c\u3066\u3044\u308b\u3082\u306e\u3067\u3059\u3002KPI\u306f\u3001\u8a2d\u5b9a\u3057\u305f\u3060\u3051\u3067\u306f\u610f\u5473\u304c\u306a\u304f\u3001\u5b9a\u671f\u7684\u306b\u6e2c\u5b9a\u3057\u3066\u7d50\u679c\u3092\u8a55\u4fa1\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u6539\u5584\u3092\u884c\u3046\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002PDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3059\u3053\u3068\u3067\u3001KPI\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u3001\u6700\u7d42\u7684\u306bKGI\u306e\u9054\u6210\u3078\u3068\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3042\u308b\u305f\u3081\u3001\u6b20\u304b\u3059\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<h3><span id=\"SMART\">SMART\u3068\u306f\uff1f<\/span><\/h3>\n<p>SMART\u3068\u306f\u3001KPI\u3084KGI\u3092\u9069\u5207\u306b\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u306e\u57fa\u6e96\u3092\u793a\u3059\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306e\u3053\u3068\u3067\u3059\u3002\u300cSpecific(\u5177\u4f53\u7684\u3067\u3042\u308b\u3053\u3068)\u300d\u3001\u300cMeasurable(\u6e2c\u5b9a\u53ef\u80fd\u3067\u3042\u308b\u3053\u3068)\u300d\u3001\u300cAchievable(\u9054\u6210\u53ef\u80fd\u3067\u3042\u308b\u3053\u3068)\u300d\u3001\u300cRelevant(\u7d44\u7e54\u306e\u76ee\u6a19\u3068\u95a2\u9023\u3057\u3066\u3044\u308b\u3053\u3068)\u300d\u3001\u300cTime-bound(\u671f\u9650\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u3053\u3068)\u300d\u3068\u3044\u3063\u305f5\u3064\u306e\u8981\u7d20\u3092\u542b\u3093\u3067\u304a\u308a\u3001\u3053\u308c\u3089\u306e\u539f\u5247\u306b\u57fa\u3065\u304dKPI\u3084KGI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u5b9f\u7528\u7684\u306a\u76ee\u6a19\u7ba1\u7406\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>KGI\u3084KPI\u306e\u9069\u5207\u306a\u904b\u7528\u306b\u306f\u3001\u4e0a\u8a18\u306e\u3088\u3046\u306a\u95a2\u9023\u3059\u308b\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3084\u6307\u6a19\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<h2><span id=\"i\">\u307e\u3068\u3081<\/span><\/h2>\n<p>KPI\u3068KGI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u3084\u7d44\u7e54\u306f\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u305f\u6226\u7565\u3092\u660e\u78ba\u306b\u3057\u3001\u52b9\u679c\u7684\u306b\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u91cd\u8981\u6307\u6a19\u3092\u6709\u52b9\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u5168\u4f53\u304c\u7d71\u4e00\u3055\u308c\u305f\u65b9\u5411\u6027\u3092\u6301\u3061\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3084\u6210\u679c\u306e\u6700\u5927\u5316\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u306e\u3067\u3001\u307e\u3060\u53d6\u308a\u5165\u308c\u3066\u3044\u306a\u3044\u4f01\u696d\u306f\u3001\u305c\u3072\u6d3b\u7528\u3092\u691c\u8a0e\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002\u9069\u5207\u306b\u904b\u7528\u3059\u308c\u3070\u3001\u7d44\u7e54\u5168\u4f53\u306e\u751f\u7523\u6027\u304c\u5411\u4e0a\u3057\u3001\u7af6\u4e89\u529b\u304c\u5f37\u5316\u3055\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30d3\u30b8\u30cd\u30b9\u7528\u8a9e\u306e\u4e2d\u306b\u306f\u3001\u4e00\u5ea6\u805e\u3044\u305f\u3060\u3051\u3067\u306f\u610f\u5473\u306e\u5206\u304b\u3089\u306a\u3044\u3082\u306e\u304c\u6570\u591a\u304f\u5b58\u5728\u3057\u307e\u3059\u3002KPI\u3084KGI\u3068\u3044\u3063\u305f\u8a00\u8449\u3082\u3088\u304f\u8033\u306b\u3059\u308b\u8a00\u8449\u3067\u3059\u304c\u3001\u679c\u305f\u3057\u3066\u3001\u305d\u306e\u610f\u5473\u3092\u3057\u3063\u304b\u308a\u7406\u89e3\u3057\u305f\u3046\u3048\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u73fe\u5834\u3067\u4f7f\u7528\u3067\u304d\u3066\u3044\u308b\u3067\u3057\u3087\u3046\u304b\uff1f \u672c\u8a18\u4e8b\u3067\u306f\u3001KPI\u3084\u2026<\/p>\n","protected":false},"author":1,"featured_media":6341,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_stopmodifiedupdate":false,"_modified_date":"","inline_featured_image":false},"categories":[1023,1475],"tags":[1518,1519],"_links":{"self":[{"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/posts\/6300"}],"collection":[{"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/comments?post=6300"}],"version-history":[{"count":0,"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/posts\/6300\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/media\/6341"}],"wp:attachment":[{"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/media?parent=6300"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/categories?post=6300"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ginza-bc.co.jp\/selection\/wp-json\/wp\/v2\/tags?post=6300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}